We are most impressed with Claudia’s professionalism, courtesy, responsiveness and knowledge of all the appliances we inquired about. Because of her attention to details and great customer service, we have no hesitation recommending Factory Builder Stores. We are also impressed with the courtesy of the receptionist, the other sales staff at the Richmond location and Edna in the accounting department. We are likewise impressed with the outstanding work of Jamie and Chris on the installation crew. They really pay attention to the details and answered all questions we had regarding installation and operation of the appliances.
An all around great experience.