Annual Houzz Survey and Analysis of 16 Million Monthly Users Reveals Top-Rated Building, Remodeling and Design Professionals
[Texas], February 4, 2014 – Factory Builder Stores of Austin, Texas and Grapevine, Texas have been awarded “Best Of Houzz” in Customer Satisfaction by Houzz, the leading platform for home remodeling and design. The leading appliance & cabinetry distributor in Texas was chosen by the more than 16 million monthly users that comprise the Houzz community.
The Houzz awards are based on a comprehensive survey primarily involving Houzz community members. Customer Satisfaction honors are determined by a variety of factors, including the number and quality of client reviews a professional received in 2013. Consumers expressed complete satisfaction and confidence in Factory Builder Stores, stating they would absolutely use their products time and again. Winners will receive a “Best Of Houzz 2014” badge on their profiles, showing the Houzz community their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.
Family owned and operated, Factory Builder Stores is known for its unsurpassed customer service and support – in the showroom and in the field. Their sales representatives are experience professional who know their products thoroughly and guide you through the entire building or remodeling process – from product selection through installation.
“We consider Houzz to be an extremely important tool in helping our customers find, refine and visualize their dreams.” Says Doug Rapier, Owner and CEO of Factory Builder Stores. “It is an asset, our cabinet designers and appliance sales team, use to make sure we are communicating with and understanding our customers dreams. In the end, it makes us better.”
“Houzz provides homeowners with the most comprehensive view of home building, remodeling and design professionals, empowering them to find and hire the right professional to execute their vision,” said Liza Hausman, vice president of community for Houzz. “We’re delighted to recognize Factory Builder Stores among our “Best Of” professionals for customer satisfaction as judged by our community of homeowners and design enthusiasts who are actively remodeling and decorating their homes.”
With Houzz, homeowners can identify not only the top-rated professionals like Factory Builder Stores, but also those whose work matches their own aspirations for their home. Homeowners can also evaluate professionals by contacting them directly on the Houzz platform, asking questions about their work and reviewing their responses to questions from others in the Houzz community.
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About Factory Builder Stores
Since 1988, builders, remodelers, contractors and the public have relied on Factory Builder Stores to provide top-of-the-line, kitchen appliance packages, cabinetry and Whirlpool bathtubs. We offer more than 40 different brands of top-name appliances including Viking, Sub-Zero, Thermador, Bosch, Whirlpool and more.
Family owned and operated, we pride ourselves on providing unsurpassed customer service and support – in the showroom and in the field. Our sales representatives are experienced professionals who know their products thoroughly and can help guide you through the entire building or remodeling process – from product selection through installation.
Our aim is to make this aspect of the project fun, easy and stress-free. Stop by one of our seven appliance showrooms across Texas and see for yourself why over 5,000 of the most demanding builders, designers and remodeling customers depend on Factory Builder Stores.
Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a room to building a custom home, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community powered by social tools, Houzz is the easiest way for people to get the design inspiration, project advice, product information and professional reviews they need to help turn ideas into reality. For more information, visit www.houzz.com