Appointments are preferred but not required for showroom visits.

Though not required, there are a few things we recommend bringing with you to assist in the selection process:
– Measurements/dimensions/plans
– General idea of your budget
– Product features and uses important for your lifestyle
– Type of fuel connection (gas or electric) – appliances only
– Name of builder/designer/contractor assisting you – if applicable
– Picture of your space – if remodeling/replacing
– Design or style ideas you’re interested in

We can acquire any brand you want with the exception of brands exclusive to certain retailers such as Kenmore.

View our brands here.

Appliances & Cabinets are all we do!
It won’t be Bob from the paint department helping you choose a refrigerator. Unlike big box stores, Factory Builder Stores specializes in sales of kitchen appliances and cabinetry for the home. This focused product inventory allows us to provide superior service for our customers.

Knowledgeable Sales Staff
We believe in investing both time and money to ensure our sales associated are kept up to date on all the latest product advancements. Each member of our sales team receives regular, hands-on product training from vendors. We know which questions to ask to ensure your purchasing the right product for your needs.

Superior Pricing
Factory Builder Stores is the largest customer in Texas for most of the product lines we represent, which gives us a competitive advantage in terms of buying power. This ensures we are buying at the best possible price – and we pass the savings on to you!

Service After the Sale
Factory Builder Stores also offers delivery and installation services with your purchases. Our experienced installers are trained and certified to install products under manufacturer guidelines, ensuring your products perform as expected and extending the warranty on select products. Should something fail to perform properly, we can assist you with warranty claims or replacements.

Integrity
Our reputation is built on our ethics and honesty – our customers trust us. The Factory Builder Stores sales team is dedicated to helping you choose the right products for your needs. We understand the importance of referrals and are willing to go the extra mile to ensure customer satisfaction.

Product Access
Factory Builder Stores offers the most complete selection of appliance products in the industry. We stock a large inventory in our five regional warehouses across Texas. If we don’t have the appliances you want on hand, we have the resources to quickly acquire it directly from the manufacturers. If we can’t get it – no one can!

Texas Owned, Texas Proud
Factory Builder Stores, founded and headquartered in Houston, serves a vast majority of Texas including Austin, College Station, Corpus Christi, Dallas, Fort Worth and San Antonio. We take pride in our state and believe in supporting the local economy as well as local groups and programs.

When it comes to kitchen appliances and home cabinetry, nobody can serve you better than the professional sales team of Factory Builder Stores. Here are just a few reasons why:

Knowledgeable Sales Staff
We believe in investing both time and money to ensure our sales associated are kept up to date on all the latest product advancements. Each member of our sales team receives regular hands-on product training by all our appliance and cabinetry vendors.

Superior Pricing
As the largest customer in Texas for most of the product lines we represent, Factory Builder Stores has a competitive advantage in terms of buying power. This ensures customers are buying at the best possible price.

Free 2 Year Warranty on Certified Installations
Our installers are certified by certain manufacturers to ensure your appliances go in properly, the first time. As a result, we can provide you with an additional 2 year limited warranty on those certified installs at no additional cost to you.

Integrity
Our reputation is built on our ethics and honesty – our customers trust us. Our sales team is dedicated to helping you make the right selections for your needs. We understand the importance of referrals and will go the extra mile to ensure customer satisfaction.

Product Access
Factory Builder Stores offers the most complete selection of appliance products in the industry. We stock a large inventory in our five regional warehouses across Texas. If we don’t have the appliances you want on hand, we have the resources to quickly acquire it directly from the manufacturer. If we can’t get it – no one can!

Financial Strength 
Factory Builder Stores is a financially stable, debt free company. WE won’t be going out of business and leaving you in the dark.

Texas Proud
Factory Builder Stores was founded in Houston, Texas and has since grown to serve a vast majority of the state including Austin, College Station, Corpus Christi, Dallas, Fort Worth and San Antonio. We take pride in our state and believe in supporting local groups and programs.

May appliance manufacturers do not approve the sale of their appliance products online. Authorized appliance retailers who physically merchandise products at their store locations are committed to your full satisfaction and will ensure specialized delivery, professional installation, first-quality merchandise and genuine products and parts.

Customer Service
Should you purchase your appliances online, any problems or damages that arise must be resolved with your online selling agent. This will result in far less than the historic and intended consumer satisfaction with appliance products
Research shows that consumers who purchase luxury appliances from ‘online’ retailers frequently report an unsatisfactory experience because online retailers are unable or unwilling to provide any assistance with shipping damage or issues involving improper installation. The degree of dissatisfaction notably increases the farther away the end-user consumer is located from the online retailer.

Product Warranties
Many manufacturer warranties are voided when products are sold across state lines. Manufacturer’s warranties do not cover freight damages caused by improper handling or damage caused by incorrect installation.

Yes. Depending upon the manufacturer, we can asses quotes in excess of five items or multi-package quotes for additional pricing discounts.

If your appliance is in stock, you can choose to pick up your appliance from the Factory Builder Stores warehouse or schedule deliver/installation.

If your appliance is NOT in stock, your appliance will be ordered and delivery/installation will be scheduled.

Yes. Our sales staff will assist you in the scheduling of your appliance delivery.

Yes. Factory Builder Stores contracts professional installers that will install your appliances or cabinets.

– Cash
– Check
– American Express
– Master Card
– Visa

Yes. Trade customers such as builders and contractors may apply for in-store credit. We also offer financing through GE Monday*.

*Dependent upon credit approval

Yes. Factory Builder Stores can provide an additional 1-2 years of warranty for certified product installations. Ask your FBS sales representative for details.

Warranty service providers vary by brand and location. Visit our Warranty Service page to find your local warranty service providers for each brand.